🚚 SHIPPING POLICY — Prime Basket

Orders from Prime Basket typically process within 1–3 business days. During holiday seasons or high-volume periods, processing may take slightly longer.

Once shipped, your tracking number will be provided via email. Tracking updates may take time depending on carrier volume and scanning schedules.

Average delivery times range between 3–7 business days within the United States. Weather, holidays, and carrier delays may affect delivery windows.

Shipping fees are calculated during checkout based on weight, location, and method. Fragile items such as perfumes are packaged securely to minimize risk of breakage during transit.

If your package is marked as delivered but cannot be located, please check mailboxes, neighbors, parcel lockers, or apartment offices before contacting customer support.

Prime Basket is not responsible for lost packages due to incorrect addresses entered at checkout. Please verify all information before completing an order.

If your order arrives damaged or missing items, contact us immediately with photos so we can resolve the issue quickly.

Address: 5267 Barker Cypress Rd, Ste unit 10, Houston, TX 77084
Email: help.primebasket@gmail.com